You can pay with:
Deep Sea Yachting provides real time availability. Nevertheless, it is up to the company to decide whether to accept immediate bookings or to accept them within a few hours. In periods of high traffic and for your best service, the company checks usually within a few minutes the availability of the trip and informs you by email if your booking was successful.
If you have made a reservation you will receive a confirmation email from us and detailed instructions on how to make your payment. If you have not received an email contact us at [email protected] or by phone.
No it is not necessary. You can show it to our partner in digital form from your mobile.
After the booking process you will receive an email from us with details and instructions about your upcoming payment. If you need any help you can also send a message through our contact form or send a direct email to [email protected]. Mobile phone or WhatsApp are also available. Please find all details in the Contact Page.
No it is not mandatory. However, in case of bad weather conditions, it is a good idea to get in touch before you go into business. In any case, for anything emergency we will contact you as well.
Make sure you check your Spam / junk mail folders. If you still can’t find it please contact us and we will provide you with assistance.
If for any reason the company cancels your reservation, the money will be automatically refunded to your account. If the return is delayed more than 10 working days, please contact us.
From the moment of your reservation, you have 48 hours to proceed with the payment. If you have not
proceeded either with a partial or a full payment of your trip after 48 hours, the reservation will be
canceled automatically.
Please be careful and confident before proceeding with the payment of your reservation.
If in any case you are unable to make the trip, please inform us as soon as possible so that your
reservation to be transferred to another date. Please note, that the re-schedule of your reservation can be done only once. In this case, no refund can be made.
Please contact us to inform you in detail.
The cancellation policy is as follows:
– For Cancellation more than 30 days before the scheduled departure date, the amount paid will be
refunded in full.
– For Cancellation within 29 to 16 days before the scheduled departure date, an amount equal to 50%
paid is withheld.
– For Cancellation in less than 15 days there is no refund.
* In the case of a travel ban/limitation by government order, the amount paid will be refunded in full.
The company reserves the right to change or modify the proposed route depending on weather conditions.
* If the route cannot be done due to bad weather conditions, you have the option:
a.to reschedule it during the day (always based on the weather conditions) or
b. to reschedule it on another date, or
c. cancel the route. In this case 50% of the amount paid is refunded.
You will receive an email confirming the cancellation. Check your Inbox and Spam / junk folders. If you do not receive email within 24 hours, please contact us to confirm your cancellation.
We suggest you create an account so you can manage and track your bookings & payments and maintain your info for your future bookings.
Payment by debit / credit card is made through the Paypal platform. If the system does not accept your card, you can make a payment by deposit in a bank account.
The booking confirmation email you received contains all the information to make the payment. If you encounter any problem during the booking process, please contact us to assist you.
